Yokohama claims world’s first technology that enables production of butadiene from biomass
Yokohama claims to have developed the world’s first technology to enable the efficient…
Continue Reading
Apr 20, 2021
SUNNYVALE, Calif., April 20, 2021 (GLOBE NEWSWIRE) — eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that The Goodyear Tire & Rubber Company (NASDAQ: GT) has deployed eGain for digital-first, omnichannel customer engagement.
True to its goal of making the tire buying process easy for consumers, Goodyear wanted to deliver a cutting-edge customer service experience through virtual assistance and multimedia chat to help seamlessly match consumers with answers to their questions. The company also wanted to control costs and enable a seamless experience for contact center agents.
Source: Goodyear
Tire and Rubber Association of Canada
A19–260 Holiday Inn Drive
Cambridge, ON N3C 4E8
Tel: (519) 249-0366
Email: [email protected]